Serialio.com FAQ - Frequently Asked Questions & Answers
Technical support phone and email contact can be found here
Questions about the SerialIO Store:
I purchased software, how do I download it?
I forgot my password, what can I do?
My download links have expired, what can I do?
Answers:
I purchased software, how do I download it?
You can download your software from your Serialio.com Store account.
Click here to go to the store, and login using your email address and password.
Click on “My Account.” Then select the order for your purchase.
At the bottom of the order details you should see a blue Download link.
(Always choose “Save to Disk” and not “Open” when downloading files).
Most versions of SerialMagic can also be downloaded from the SerialMagic Downloads page
I forgot my password, what can I do?
Click here and enter the email address that was chosen during store registration.
A new password will be emailed to that address.
If you can no longer access this address and need it changed, please contact SerialIO support.
My download links have expired, what can I do?
Contact support@serialio.com and we will reset your download links.