SerialMagic Support

Technical support phone and email contact can be found here

Support Home.


"SerialMagic is a core part of our business ... With out you guys [Serialio.com] our International Airports would not function." customer testimonials.

More ways to use SerialMagic.


Movie: Software download from Serialio.com store account.

Deliver SerialMagic to your customer/client/co-worker using Serialio's License Token System

 

SerialMagic Palm OS

Find the HotSync Name (HotSync ID) of a Palm device for software registration.

SerialMagic Professional Quick Start Guide - Palm OS.

SerialMagic Professional Documentation - Palm OS.

Connect and configure BlueSnapXP using Palm TX handheld computer.

Setup Bluetooth virtual COM port on Windows XP for connection with SerialMagic with Palm (also works with HotSync).

Connect and configure BlueSnapXP using Palm TX handheld computer.

Download PRCs required to support DIA (Dynamic Input Area) for Tungsten T3.

 

SerialMagic BlackBerry

SerialMagic Pro documentation.

Movie: Install SerialMagic software on BlackBerry (19MB).

Movie: Enable Keystroke Injection on BlackBerry.

Configure BES policy to allow LaserChamp or Flic to work on BlackBerry.
Click here and enter the following in the search field: KB-04219

Deploy SerialMagic over-the-air (OTA) by pushing from BES.

 

SerialMagic Symbian

Setup SerialMagic Professional on Symbian.

 

SerialMagic Windows Mobile

Setup SerialMagic Professional on Windows Mobile 2005, 2006

SerialMagic Professional Windows Mobile (Pocket PC, Professional, Classic) documentation.

Movie: SerialMagic Professional installation on Windows Mobile 2005, 2006 .

Movie: Register SerialMagic Professional on Windows Mobile 2005, 2006 .

Movie: Pair LaserChamp Bluetooth scanner with Windows Mobile 2005, 2006 device.

Movie: Setup SerialMagic Action Profile (SMAP) on Windows Mobile 2005, 2006 device.

Use SerialMagic Pro to Configure BlueSnap hardware wirelessly.

Use "Send Command" to get Scale Readings into an Excel spreadsheet on Windows Mobile.

Switch between Bluetooth devices using Symbol/Motorola MC9090.

 

SerialMagic Windows Mobile Smartphone

SerialMagic Professional Windows Mobile Smartphone documentation.

Movie: Setup SerialMagic Professional on Windows Mobile Smartphone.

Movie: Add Mark/Copy/Paste functionality to your Smartphone using SerialMagic.

Use SerialMagic Pro to Configure BlueSnap hardware wirelessly.

 

SerialMagic OS X

SerialMagic Professional OS X documentation.

Setup HHP IT5620 Bluetooth Scanner for use with SerialMagic on OS X (also IT4620, IT2020).

Movie: Setting up LaserChamp Bluetooth scanner with SerialMagic Professional on OSX .

 

SerialMagic Windows

SerialMagic Professional documentation. (Matched version available from on local machine when SerialMagic is installed using
Windows Start Menu > All Programs > Serialio.com > SerialMagic Pro > Using SerialMagic Pro)

Movie: BlueSnap USB driver installation.

Setup Bluetooth virtual COM port on Windows XP for connection with SerialMagic with Palm (also works with HotSync).

SerialMagic Pro over a Terminal Server connection.

Install SerialMagic for All users on a shared machine.

Removing 3rd Party Bluetooth software (Widcomm/Broadcomm/Toshiba) so that SerialMagic can function.

SerialMagic Can't Reconnect after Vista awakes from Sleep!

Using USB barcode scanner with Windows XP running via Parallels on Apple OS X.

Movie: Setup a SerialMagic Action Profile (SMAP) with SerialMagic Professional.

More Movies: Examples of other SerialMagic Action Profiles (SMAPs).

Movie: Setup SerialMagic Pro to use with Readerware

Movie: Setup SerialMagic Plus to use with Readerware

Use SerialMagic Pro to Configure BlueSnap hardware wirelessly.

 

Misc Support Notes

SerialMagic interface with Excel using macro

Complete Excel macro with source code showing how to have barcode scan launch macro and lookup product in Excel.

SerialMagic API

Want direct integration with the SerialMagic engine? Use the SerialMagic API.

Setup different scanner models for use with SerialMagic

SerialMagic Professional supports more scanner models than any other product of it's kind.