FAQs

UHF (Ultra High Frequency) is the Internation Telecommunications Union's designation for radio frequency identification in the range between 300 MHz and 3 GHz. The UHF frequency range is further allocated for various purposes that vary by geographical location (see the Wikipedia page for UHF for more information on UHF frequency allocations). UHF is used for television broadcasting, cell phones, GPS, Wi-Fi, Bluetooth, and RFID business applications…
This is an issue with the host device not handling keyboard input (this is how data is sent to the host device in Bluetooth HID mode) fast enough. This is always a risk when using Bluetooth HID, and this issue is known to exist on all iOS and Android HID devices. Configuring the device attached to the BlueSnap Standard to send data at slower intervals could help resolve this. Alternatively, you can switch the…
Your device ID is an alphanumeric code generated by our software that is unique to your computer or mobile device; it is how we keep track of registration keys and licensing. The knowledge base articles below demonstrate how to find your device ID. SerialMagic Professional for Windows
Control characters are characters that do not representable a printable character but instead serves to initiate a specific action. There are various types of control characters, including printing control characters, data structuring control characters, and transmission control characters—many of which are often used in the prefix or suffix configurations of barcode and RFID scanners. Some applications, such as SerialMagic Gears allow you to append a control character to scan data at the software level.  The table below provides information regarding…
Control codes are special barcodes used to configure settings and parameters on barcode scanners. Control codes vary by scanner vendor, model, and firmware (so a control code that works on the Scanfob 2006 will not work for the KDC20). To download control codes for your scanner, visit our control codes directory.
Click on the Bluetooth mode beneath your platform to learn how to pair with your scanner. Android iOS Bluetooth Low Energy (BLE) Bluetooth Low Energy (BLE) Bluetooth SPP Bluetooth MFi Bluetooth…
SDM is short for Serial Device Manager (sometimes referred to as "device manager"). The Serial Device Manager is a component of Serialio's applications for Android and iOS that allows you to connect to and manage multiple Bluetooth devices. Most of the time, when you see "SDM" in our documentation, we are referring to the Android SDM. The user interface for the SDM on Android is different from the user interface on iOS, but both implementations of the SDM offer similar core features. 
The chart below shows which scanners support which Bluetooth modes. An "x" indicates that the scanner has support for that mode.   BLE SPP HID MFi Scanfob 2006 x x x   Scanfob 4000i   x x x Scanfob 4000n…
Bluetooth LE and Bluetooth SPP are both Bluetooth profiles (sometimes called "pairing modes"). One practical difference between the two aforementioned Bluetooth profiles is the pairing process. Bluetooth SPP typically requires you to pair with the host operating system (through Bluetooth settings), then with the individual application (such as SerialMagic Gears or Cloud-In-Hand Mobile Grid). On the other hand, Bluetooth LE only requires that you pair with the individual application. Unlike Bluetooth SPP (which isn't supported on iOS devices; iPhones and…