FAQs

The term "Product" pertains to any of the following products SerialPort, X/YModem, ZModem, JKermit, and any and all files included with the product, or received as an update to the product. The term "User" pertains to the purchaser of the product, be it an individual or a company. The Term "Application" pertains to the User's product be it an Application or Applet. 1. The Product source code or any part thereof, may not be distributed or resold. 2. With exception to section 9, the Product class files may be distributed without royalties with a Java…
To provide a few examples of our many customers: Sun, Microsoft, Nortel, Hewlett-Packard, MCI, Bank of Montreal, Texas Instruments, Xerox, IBM, Fluke, AT&T, Pick 'n Pay, Lexmark, Nokia, Motorola, NCR, Ericsson, Cisco, StockPower, SGS Thompson, Mitel, Sony, Borland, Lucent, 3M, Northrop, Tandem, Disney, Rockwell, Compaq-DEC, Siemens, Tektronix, Dupont, NEC, Swedbank, FedEx, Oracle, Mondex, General Dynamics, Equinox, Powerware-Invensys, Seleriti, MobileCom AG, MIT, Lockheed Martin, Cabletron, TRW, Compuware, Fleming, Mettler Toledo, Impulse Radio, Storage Technology, Dupont, Carnegie…
It is unfortunate, but there seems to be much confusion about what 100% Pure Java means. One of the requirements for 100% Pure is that classes do not contain native methods. Since native methods are required to implement the Java Virtual Machine (VM), this in effect means that Java itself is not 100% pure. Only applications can be 100% pure Java. Classes for doing things like communicating with serial ports cannot be 100% pure; however, this does not mean that applications that use these classes cannot be 100% pure. Many 100% pure Java applications/applets have been written that use the…
SerialPort works with Java 1.x (1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 1.8) applications and trusted applets. Java 1.0.2 is supported on Windows. If you need support for a platform we don't currently support, we may be able to provide a custom port for you at a reasonable cost. SerialPort should work with any Java 1.x JNI compliant Java VM on the supported platforms listed below. Below is a partial list of supported platforms: Windows 10 (64-bit and 32-bit) Windows 8.1 (64-bit and 32-bit) Windows 8 (64-bit and 32-bit) Windows 7 (64-bit and 32-bit) Windows 2012 (64-bit and 32-bit)…
SerialPort is the world's first, and still foremost Java product for serial ports. SerialPort provides highly flexible control of serial ports from your Java application. SerialPort is a high-performance class that also provides low-level serial port control. If your device plugs into a serial port—on or off the Internet—it is almost certain that you can use SerialPort to communicate with it. SerialPort is visionary, shipping over a full year before Sun Microsystems announced the first beta of javax.comm.SerialPort. The SerialPort package also provides javax.…
Serialio Ltd. owner of the websites Serialio.com, Cloud-in-Hand.com & restock.com ("Serialio") respects your privacy and strives to protect your personal information. We have prepared this Privacy Statement to inform you about how we gather information on websites, how we manage and safeguard this information, to whom we distribute this information, and under what circumstance such information is distributed. Please note that this Privacy Statement may be updated periodically by Serialio without notice. If you provide your email or other contact information as part of an order, ticket,…
Tracking Packages Tracking numbers are emailed to the address you entered when the order was placed or the main email address on your Serialio.com Store Account, as soon as the package leaves our warehouse. Please contact us, if you have not received your tracking information within 48 hours of your order. Tracking numbers are not available for any first class or international priority mail packages. If these methods are selected during the order process or are requested by completing a Mail Authorization Form, it is understood that there will be no insurance purchased nor tracking provided…
Requesting Support Serialio Customer Support Engineers (CSEs) are available between 9:00am – 5:00pm Central Time Monday-Friday. Customers can submit a support request for products under warranty via these two methods: Fill out the "Submit a request” form. Send an email to support@serialio.com. Either method will generate a numbered ticket in our Support database. Requests submitted in this manner will ensure the appropriate Serialio Customer Support Engineer responds in a timely manner. Customers can…
If you require remote assistance from a Serialio technician, follow these instructions. Important—Downloading and installing Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first. If you have not already done so, visit our help desk by clicking on the link below. Note that the Splashtop SOS for iOS is limited to viewing only and Android devices require a few extra steps to allow remote control…
DOWNLOAD PDF VERSION HERE   Page 1 of 8 Serialio Terms and Conditions of Sale 1. General. The following terms and conditions (“Terms”) apply to all quotations, purchase orders, order acknowledgements, offers, and invoices issued or received by Serialio, Inc. (“Seller”) to or from buyer (“Buyer”) for the sale of any products or services by Seller. Seller’s acceptance of any Buyer purchase order or other communication is expressly conditioned upon Buyer’s acceptance of these Terms. Any…