FAQs

Product Category Product(s) Standard Warranty Barcode Scanners Scanfob 2006, 3002i, 4000, and KeyBatch BR2 Up to 2 years Other barcode scanners 1 year RFID Scanners Scanfob Ultra-BB2, Scanfob NFC-BB2, Scanfob qID Mini, idChamp RS3/RS4/DX1/NF2 1 year…
BlueSnap dongles are used to Bluetooth enable RS-232 devices. BlueSnap dongles are available in 9-pin male or female connections. These units are also available in battery powered (two AAA batteries - rechargeable or alkaline) or externally powered modules. BlueSnap units are compatible with Serial Port Profile (SPP), Human Interface Device (HID), and Bluetooth Low Energy (BLE) configurations. Note HID modules can send data to iOS devices but can not receive data from the iOS device.
Why Consider Purchasing a Barcode Scanner? Barcodes and barcode scanners have long been used for decades for quick, easy and error-free data collection.  Now, with modern wireless Bluetooth scanners, and their compatibility mobile devices like Android and iOS, barcode scanning is easier than ever. What Should You Consider When Selecting A Barcode Scanner? ♦ What is your scan environment? Office, warehouse, outdoors? ♦ What type of barcodes will you be scanning? 1D or 2D or both? ♦ Do you need scan barcodes from a screen, i.e. scan a barcode displayed on a mobile screen…
Barcodes (sometimes called barcode symbologies) are visual representations of data encoded in a machine-readable format that is recognized by the International Organization for Standards (ISO) and GS1. Barcode symbologies — generally speaking — come in two forms: 1D (one-dimensional) and 2D (two-dimensional). 1D barcodes were the first type of barcode to be standardized and consist of white and black spaces of varying widths that depend on the specific symbology's standards. 2D barcodes were later introduced as a solution that could store a considerably larger amount of data than one-…
Scanfob Brand barcode scanners (Scanfob 2002/2005/2005/3002i/4000)— Hold down BOTH the large and small buttons on the Scanfob simultaneously for 30 seconds. You will see a red LED and hear a single-tone beep upon completion. Scanfob BB2 scanners (Scanfob Ultra-BB2/NFC-BB2) — Hold down the power button for six seconds. If your device is still unresponsive, let the battery drain completely and then charge it and try again. Scanfob qID Mini — Hold down BOTH buttons simultaneously for six seconds, then release.
Yes. Battery replacements are available through the manufacturer. You can contact them here
When you purchase a SerialMagic license key, you will receive a license token. The license token is used with your device's (iOS/Android/Mac/Windows) hardware ID to generate a license key specific to your device. This license key is valid for one device (computer or mobile device); if you have multiple devices that you want to use with SerialMagic, you must purchase multiple licenses. Many of our genuine Serialio scanners have an embedded license that allows…
Web Form Rules are divided into two categories; Active Page Rules and New Page Rules. Active Page Rules are used to send data from the scanner to the currently loaded web page. New Page Rules will load a new URL and set the value of the target input to the new page. When new data is sent from a scanner, the application first goes through a list of Active Page Rules, trying to apply every rule for that URL. Certain criteria must be met for the Active Page Rule to be applied, including: The URL must match the current web page (Active Page Rules URL field supports the “*” functionality…
If you've ever tried to scan data into a search query field, such as Google, you may have noticed that you have to tap on the "Enter" or "Search" button each time. iScanBrowser lets you circumvent this by simulating what is called a "Call Submit" with what we call a WebForm Rule (WFR); allowing you to scan as much data into your preferred web application or web form without having to pause to tap a "Submit" button! iScanBrowser is a powerful tool for iOS and Android that allows you to scan data into a…
SerialMagic Keys keyboard provides a simple yet powerful way to use data from wireless RFID readers/writers, barcode scanners, and other Bluetooth-enabled serial devices (e.g. meters, sensors, scales, calipers) with any native iOS application that accepts text-input. SerialMagic Keys supports more devices than any other solution of its kind and, best of all, it works with genuine Serialio hardware for free. If you want to use SerialMagic Keys with non-genuine devices (devices not purchased from Serialio.com), you can unlock the in-app purchase for "more supported scanners." *