Support

This article demonstrates how to read and write RFID/NFC tags on iOS with the Scanfob Ultra-BB2e or the Scanfob NFC-BB2e. This option is available through Serialio's Serial Device Manager (SDM). You can access the SDM through our iScanBrowser app for iOS or our Cloud-in-Hand Mobile Grid for Android. 1. Launch either Cloud-in-Hand Mobile Grid or iScanBrowser. For this tutorial, we will be using the Mobile Grid application for iOS. 2. Tap on the Serial Device Manager icon. 3. Make your Scanfob BB2e discoverable by holding down the button for 1-2 seconds. 4. When you see your Scanfob…
This support article demonstrates how to disable and re-enable the Bluetooth-SPP engine on the idChamp RS3. Before We Start Due to popular request, Serialio has released the RS3 Disable SPP-HID Android application that allows our customers to disable the Bluetooth-SPP engine on their idChamp RS3 Dual Engine RFID Scanners. This solution is primarily for those who use their idChamp RS3 exclusively in BLE (Bluetooth Low Energy) mode and would like to turn off the Bluetooth-SPP engine to avoid conflicts and confusion. Before you disable the SPP engine, there are a couple of considerations…
Required for this tutorial: a Scanfob® qID Mini with the Constant Read Mode firmware upgrade* Step 1. Hold down the scan button for three seconds. You will see either "CMODE ON" or "CMODE OFF." CMODE Stands for Constant Read Mode.  Step 2. To toggle CMODE, hold down the scan button again for three seconds. This will toggle constant read mode either ON or OFF, depending on the previous value of CMODE. Note that the CMODE state remains either ON or OFF, even after rebooting the device.
To toggle the iOS keyboard when using the idChamp RS3 in Bluetooth keyboard mode, hold down the power button for a brief moment (a fraction of a second). This will toggle the on-screen keyboard.
This support article demonstrates how to remove keystroke delimiters from the idChamp RS3 Dual Engine RFID Reader with the RS3-NFC Setup application for iOS. This tutorial assumes that you have already installed the RS3-NFC Setup application for iOS. If you have not already done so, please do so now. Adjust the DIP Switches for BLE Mode You must set the idChamp RS3's DIP switches to BLE mode in order to adjust the configuration with the RS3-NFC Setup application for iOS. To see how to do this, click here. Once the RS3 is in BLE mode, you can continue to the…
Select A Terminal Application Before we begin, it's important that you make sure that you have a compatible terminal emulator installed on your computer. Here, at Serialio, we often use our product, JavaTerm. There are also a myriad of different terminal emulators (for Mac and Windows) that will do just fine. If you don't know where to start,  we recommend YAT (Yet Another Terminal) for Windows and zTerm for Mac. Configure The Terminal  As many of you likely know, serial devices and the respective application/hardware used to communicate with them must be configured to use the…
This app note demonstrates how to connect the WiSnap RS-232 dongle via Wi-Fi to an Android AP (access point) that is connected to the internet via a 3G/4G cellular network. To clarify, we are going to set up the Android device (with access to a cellular network) as a Wi-Fi access point, then configure the WiSnap (via RS-232 connection and terminal application) to connect to the Android's Wi-Fi access point. This way, the WiSnap will be able to connect to the Internet through the Android's cellular network. Set up the Wi-Fi access point (AP) on the Android device 1. Launch the Settings…
To configure the WiSnap adapter for software access point mode follow the below steps: 1. Connect the WiSnap adapter to your PC using a USB-RS232 cable. 2. Configure your terminal application (PuTTY, TeraTerm, etc.) with the settings: 9600 baud 8 data bits 1 stop bit no parity no flow control 3. Start the terminal application. 4. Type the following commands followed by a carriage return (enter key): $$$ - should see a CMD response and the green LED will begin blinking quickly set wlan ssid - sets the SSID of the WiSnap when in AP mode set wlan chan 0…
Many of our customers want to know just how secure Bluetooth Low Energy (BLE) — or Bluetooth Smart/Bluetooth 4.0 — communication is. In response, we've made this article to provide basic information about the BLE standard, what it entails and what it means for your security concerns. The BLE Pairing Process How does Bluetooth Low Energy pairing work? Generally, the process of pairing two BLE or Bluetooth Smart devices consists of three phases; the information exchange, key generation and transport-specific key generation. Phase One: Information Exchange The first phase…
RFID Tags RFID tags consist of two primary components; a microchip that processes and stores the information/data and an antenna to receive and transmit RFID radio-wave signals. To read information from the tag/label, a two-way radio-receiver called an interrogator (or reader) sends a radio-wave signal to the tag(s) using its antenna. Tags that are within range of the interrogator's signal will respond with the data stored in its memory. Most RFID tags are passive tags, which use the energy from the interrogator's signal to relay its stored information. Alternatively, battery-…