BlueSnap Support

This article demonstrates how to pair the BlueSnap Smart BLE dongle to connect to Windows 10. If you haven't already set up your BlueSnap Smart dongle to be able to pair with Windows 10 (by default it will only pair with Android/iOS), please do so now by following our guide on configuring the BlueSnap Smart to pair with Windows 10.  Pair your BlueSnap Smart with Windows 10 Bluetooth settings 1. Make sure that your Window 10 PC or tablet supports Bluetooth Low Energy (Bluetooth 4.0 or later) and that Bluetooth is ON. 2. Launch the Windows 10 Settings app. 3. Navigate to Devices.…
This article demonstrates how to use the yACK BLE app for Android to set up the BlueSnap Smart BLE dongle to connect to Windows 10. Due to how Windows 10 Bluetooth pairing works, you cannot pair with the BlueSnap Smart without changing the "bl e e" setting from 0 to 1. Please note, that this process doesn't work for Windows 7 (nor earlier versions of Windows). To follow through with this tutorial, you will need: The yACK BLE app (available on iOS and Android) A BlueSnap Smart dongle A Windows 10 computer with BLE support (Bluetooth 4.0 or later) Follow the steps below to…
This article shows how to fix the "send fail" error in the Movilizer app when using the BlueSnap Smart BLE DEX dongle.   Connect your BlueSnap Smart with yACK BLE on iOS or Android Download the yACK BLE app from the iOS App Store or Googl Play Store Launch the app and connect to the BlueSnap  Tap "Command" on iOS or "STRM" on Android to switch from 'Stream' mode to 'Command' Mode Change the Baud Rate of the device to '9600' In command mode, send the following commands (note: commands are case sensitive) set ua b 9600 save reboot The device should now be…
The default baud rate for the BlueSnap Smart Dongle is 115200. Some applications may require a different baud rate. This article will walk you through the steps to change the baud rate (to 9600 in this example). You will need a terminal application like TeraTerm, PuTTy, or Serialio's JavaTerm. We will use PuTTy in this example. You will also need a USB-RS232 cable to connect the BlueSnap Smart Dongle to the PC. Open PuTTy, select the Serial radio button and set your communication options to the correct COM port and baud rate. For this example, our USB-RS232 cable is assigned to COM 235 and…
This article demonstrates the steps necessary to configure the BlueSnap Standard Bluetooth 2.1 to RS-232 adapter and a Serialio Scanfob Bluetooth barcode (or RFID) scanner (like the Scanfob 2006) for use with a Nikon D300S camera. Configure the BlueSnap The first step is to make sure that the BlueSnap's baud rate matches that of the Nikon D300S. By default, the BlueSnap has a baud rate of 115200. In order to communicate with the Nikon camera, the BlueSnap must be configured with a baud rate of 4800. To change the BlueSnap's baud rate from 115200 to 4800, we need to connect to the BlueSnap…
This support article will demonstrate the differences and similarities between the pairing process for Bluetooth SPP (Serial Port Profile) and Bluetooth Low Energy (BLE). Although these two Bluetooth profiles are commonly used for a variety of applications, the focus of this guide is on the implications related to using Serialio's Bluetooth scanners in either SPP or BLE mode. Click here to learn more about the difference between Bluetooth LE and Bluetooth SPP. The most important difference when switching between BLE and SPP is that you CANNOT pair through your device's Bluetooth Settings…
This support article provides instructions on how to pair the Scanfob 2006 Bluetooth barcode scanner (as the master) with the BlueSnap standard Bluetooth to RS-232 adapter (as the slave) via SPP mode. For this tutorial, we will be configuring the Scanfob 2006 as the Bluetooth master and the BlueSnap as the Bluetooth slave. After you pair the Scanfob and the BlueSnap in this way, you can create a barcode of the BlueSnap's MAC address that you can scan (with the paired Scanfob 2006) any time you want…
It is possible for the BlueSnap Smart Dongle to become unresponsive at times. Check the unit settings with 'get al' command 1. Download yACK BLE for Android or iOS. 2. Press and hold the power button on the BlueSnap Smart Dongle. Even if you do not see any LED activity, the unit may still broadcast as long as the power button is held down. 3. Launch the yACK BLE app and wait for the BlueSnap Smart Dongle to appear in the list of devices. 4. Tap to connect the BlueSnap to yACK BLE app 5. Type the command "get al" (without quotes), then tap SEND 6. View the BlueSnap Smart settings Reset…
You can configure a BlueSnap dongle by using a terminal application, such as PuTTY, TeraTerm, or JavaTerm. In this example, we are changing the baud rate of a BlueSnap AAA from the default 115200 to 9600 using PuTTY. Afterward, we will verify the BlueSnap's firmware, then save the configuration. Set the Communication Configuration 1. Open PuTTY and select the Serial radio button, choose your COM port, and set the baud rate (by default 115200). 2. Type $$$ on your keyboard. You should see a return of CMD. This will enter command mode; you can verify this by looking at the green LED on the…
Operating Modes Mode Description Command Slave Mode Slave Mode is the default mode of the BlueSnap. While in this mode, other Bluetooth devices can discover and connect to the BlueSnap. SM,0 Master Mode Master Mode enables the ability to make outbound connections via the C command. SM,1 Trigger Mode Trigger Mode configures the BlueSnap to connect to the remote stored address automatically when data is received on the local serial port of the master. SM,2 Auto Master Mode Auto Master Mode configures the BlueSnap to…