SerialMagic Support

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio's Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we've used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap on the vertical more…
This article provides instructions on how to pair the Scanfob NFC-BB2 with SerialMagic Professional for Windows with the BlueSnap USB dongle. To see a video of this process, click here: Pairing the NFC-BB2 with SerialMagic Pro on Windows 10 with the BlueSnap USB. 1. Launch SerialMagic Professional. 2. If this is not your first time launching the SerialMagic Pro application, click "Add." 3. Select "Connect to the remote Bluetooth device using BlueSnap USB." 4. Select the image of the Scanfob NFC-BB2, then click "Next." 5. SerialMagic will attempt to discover the BlueSnap USB. It will…
This support article provides step-by-step instructions on how to setup the KDC200 barcode scanner with SerialMagic Gears for Android. Before continuing, make sure that you've charged your KDC200 for at least three hours. 1. Press both the up and down buttons simultaneously. This launches the "Setup Menu." 2. Use the arrow keys to scroll down to "Bluetooth," then press the Scan Button to select. 3. Scroll down to and select "Pairing." 4. This triggers the KDC to begin the pairing process. 5. Launch SerialMagic Gears on your Android device and navigate to the Device Manager. 6…
Due to the high degree of variability between different Android devices, the way any individual Android works with Bluetooth-HID connections is not consistent and therefore exact functionality cannot be guaranteed. Therefore, Serialio typically advises our customers to use Bluetooth-SPP mode instead of HID when pairing our Scanfobs with an Android device. Bluetooth-SPP connections are more consistent and offer the ability to use SerialMagic Gears to configure your Scanfob and process data before it is posted into your application. However, if you are using your Scanfob with the ScanPower…
This support article will show you how to enable the Serial Device Manager's device filter on Android. The Serial Device Manager is included in Mobile Grid, Mobile Attendance, SerialMagic Gears, and iScanBrowser and allows you to manage multiple Bluetooth connections, filter nearby Bluetooth devices and configure your Serialio Bluetooth scanner settings (not all models supported). Where Is The Serial Device Manager? You can access the Serial Device Manager in one of two ways; via the shortcut at the top of the app (see image below) or via the sidebar menu. The Serial Device Manager…
This tutorial will demonstrate how to use SerialMagic Professional's Action Profiles feature to automatically clip data. For this demonstration, we are using SerialMagic Professional for Windows 10. 1. Click on "Action Profiles Manager." 2. Right-click within the SerialMagic Action Profile Manager window and select "Add Profile." 3. Name the new profile something that makes sense. Then add a short description before clicking "OK" to save. 4. You can save the Action Profile is one of two ways. Select "Save" if you will only be using this workflow on the current desktop. Select "…
Configure a Bluetooth scanner on OS X for use with SerialMagic. This document is relevant for using a LaserChamp or Flic barcode scanner on OS X with SerialMagic LC, or using SerialMagic Pro with a 3rd party Bluetooth barcode scanner on OS X such as the HHP IT5260. Note: SerialMagic Pro for OS X provides Bluetooth device setup for the LaserChamp scanner directly from the SerialMagic Pro application. When using a Mac without built-in Bluetooth, you should use an Apple approved Bluetooth USB adaptor. OS X 10.4 Tiger provides an easier to use Bluetooth utility than previous…
You can download trial versions of SerialMagic on many of the available platforms. You can download SerialMagic from our downloads page (for Windows Desktop, Windows Mobile, and Mac OS) or from the Google Play Store (for Android). If the software is not licensed you will receive a nag message that reads "Unlicensed SerialMagic" every third scan.
Not finding your answer? 
Submit a ticket to our helpdesk