Remove previous connections from SerialMagic Gears (troubleshooting)

This article demonstrates how to remove previous device connections from the SerialMagic Gears device manager. This is often a necessary step when troubleshooting a connection problem with SerialMagic Gears and a Bluetooth scanner, especially when switching from Bluetooth SPP to Bluetooth Low Energy (BLE).

Remove a Connection from the Device Manager

This section assumes that you have SerialMagic Gears open and at least one existing device/scanner connection.

1. Access the Device Manager view by swiping right, then tapping on Device Manager.

SerialMagic Gears - sidebar menu - SDM / Device Manager

2. Long tap (approximately one second) on the device/scanner connection you want to remove.

SerialMagic Gears - Serial Device Manager - long tap to remove device

3. Make sure that Also remove from device database is checked. Then tap OK.

SerialMagic Gears - Serial Device Manager - Remove device from active list

The device is now removed (and no longer visible) from the active list.

SerialMagic Gears - SDM - Device removed from active list

Remove a Connection from Android Bluetooth Settings

1. Access your Android device's settings. We are using a Samsung Note8 (Android 7.1) for this tutorial—your unique device's settings may vary depending on the manufacturer and Android version.

2. Access your Bluetooth settings. For Samsung devices, navigate to Connections → Bluetooth.

3. Locate your scanner's listing beneath Paired Devices. Then tap on the gear icon to the right of your scanner's Bluetooth name.

4. Tap on Unpair.